Important Information
Please read these disclosures carefully. They contain important information about your rights and obligations when using our services.
General Disclosure
Excelsior Capital Services LLC is a loan originator that connects borrowers with lending partners. We are not a lender and do not make credit decisions. All loan applications are subject to credit approval by our lending partners. Loan terms, rates, and fees vary based on creditworthiness, loan amount, loan purpose, and other factors.
Equal Credit Opportunity Act Notice
The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract), because all or part of the applicant's income derives from any public assistance program, or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act.
The Federal agency that administers compliance with this law concerning this creditor is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC 20580.
Fair Credit Reporting Act (FCRA)
By submitting a loan application, you authorize Excelsior Capital Services LLC and its lending partners to obtain consumer credit reports and related information about you from one or more consumer reporting agencies, such as TransUnion, Experian, and Equifax.
You have the right to request disclosure of the nature and scope of any investigation. You also have the right to dispute inaccurate information in your credit report by contacting the consumer reporting agency directly.
USA PATRIOT Act Disclosure
Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. When you apply for a loan, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
Licensing and Registration
Excelsior Capital Services LLC operates in compliance with applicable state and federal lending laws. Licensing information is available upon request. Our services may not be available in all states.
Commercial Real Estate (CRE) Loan Disclosures
Collateral Requirements: CRE loans are typically secured by the property being financed. The lender may require additional collateral.
Appraisal Requirements: An independent appraisal of the property may be required at the borrower's expense.
Environmental Assessment: Environmental due diligence, including Phase I Environmental Site Assessments, may be required.
Prepayment Penalties: Some CRE loans may include prepayment penalties. Terms will be disclosed in your loan agreement.
Home Equity Line of Credit (HELOC) Disclosures
Variable Rate Notice: HELOCs typically have variable interest rates that can change based on market conditions. Your payment amount may increase or decrease over time.
Property Lien: A HELOC is secured by a lien on your home. Failure to repay may result in foreclosure and loss of your home.
Tax Deductibility: Interest on HELOCs may be tax-deductible, subject to IRS limitations. Consult with a tax advisor for specific guidance.
Right to Cancel: Federal law gives you three business days to cancel your HELOC without penalty after signing the loan documents. This is known as the right of rescission.
Business Loan Disclosures
Personal Guarantee: Business loans may require a personal guarantee from business owners, making them personally liable for repayment.
UCC Filings: Lenders may file Uniform Commercial Code (UCC) financing statements, which create a lien on business assets.
Financial Reporting: Borrowers may be required to provide periodic financial statements and other business records to the lender.
Rate and Fee Disclosure
Interest rates, Annual Percentage Rates (APR), and fees vary based on loan type, loan amount, creditworthiness, and other factors. Specific rate and fee information will be provided in your loan offer and final loan documents.
Typical Fees May Include:
- Origination fees
- Application fees (if applicable)
- Appraisal fees
- Credit report fees
- Document preparation fees
- Recording fees
Electronic Communications Consent
By using our services, you consent to receive communications from us electronically, including emails and text messages. Electronic communications satisfy legal requirements for written communications.
State-Specific Disclosures
Additional disclosures may be required based on your state of residence or property location. These disclosures will be provided as part of your loan application process.
Third-Party Lender Disclosure
Excelsior Capital Services LLC works with multiple lending partners. If your application is approved, the actual loan will be funded by a third-party lender. You will receive separate disclosures and loan documents from the lender.
No Guarantee of Approval
Submitting a loan application does not guarantee approval. All applications are subject to credit review and underwriting by our lending partners. We reserve the right to decline applications or request additional information.
Complaint Procedures
If you have a complaint about our services, please contact us using the information below. We will investigate and respond to your complaint in a timely manner.
You may also file a complaint with the Consumer Financial Protection Bureau (CFPB) at www.consumerfinance.gov or by calling 1-855-411-CFPB (2372).
Contact Us
If you have questions about these disclosures, please contact us: